Emergency Call Centre (ECC) – ECC handle all incoming and outgoing public trunk calls in wake of emergency.
Dispatching Centre (DC) – DC dispatch, monitor and support operational resources efficiently and in a timely manner.
Critical Incident Management Suite (CIMS) – CIMS proactively and intelligently monitors public spaces and include:
- CIMS plan and manage all the pre-planned and spontaneous major events through a defined escalation process to contain and manage a situation or an event through a clearly defined command structure.
- It contain integrated tools that merge information in an environment that provides leadership quick and accurate data to evaluate situations.
