The National Police Service is charged with maintenance of law and order for the national development. Community Policing is among the strategies adopted to realise this. It is intended to improve policing through an intelligence-led approach. The approach largely relies on fostering and promoting relationships with the broader society as identified in the constitution.
Community engagement as a strategy is strongly linked to building overall confidence in the police. Effective communication in community policing will enlighten the public on the positive changes in the service such as improved accessibility and efficacy of policing services. Without a community policing approach, where the public is comfortable sharing information with the police, public satisfaction will remain low.
As such, a communication strategy that promotes community policing and continuous engagement with communities must form a fundamental part of the plan.